Last updated: February 11, 2025
1. Introduction
247 Nutrition (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.247nutrition.fit (the “Website”) and use our services.
2. Information We Collect
2.1 Personal Information
We collect information that you voluntarily provide to us when you:
- Create an account
- Place an order
- Subscribe to our newsletter
- Contact our support team
- Complete forms on our website
This may include:
- Name and contact information
- Billing and shipping addresses
- Payment information
- Email address
- Phone number
- Health and fitness preferences
- Purchase history
2.2 Automatically Collected Information
When you visit our website, we automatically collect:
- IP address
- Browser type
- Device information
- Cookie data
- Usage patterns
- Geographic location (country/city level)
2.3 Payment Information
Payment processing is handled by our secure payment partners (JCC and Viva Wallet). We do not store complete credit card information on our servers.
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate about your orders
- Send order confirmations and updates
- Provide customer support
- Send marketing communications (with your consent)
- Improve our products and services
- Detect and prevent fraud
- Comply with legal obligations
- Analyze website performance
- Personalize your shopping experience
4. Information Sharing
4.1 Third-Party Service Providers
We share information with trusted service providers who help us operate our business:
- Payment processors (JCC, Viva Wallet)
- Shipping and delivery services
- Email marketing services
- Analytics providers (Google Analytics)
- Customer support services
- Fraud prevention services
- Website security services (Cloudflare Turnstile)
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid requests from public authorities.
5. Data Security
We implement appropriate security measures to protect your information:
- SSL encryption for data transmission
- Secure payment processing
- Regular security assessments
- Limited staff access to personal data
- Secure data storage systems
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent for marketing communications
To exercise these rights, contact us at info@247nutrition.fit.
7. Marketing Communications
You can opt out of marketing communications by:
- Clicking the “unsubscribe” link in our emails
- Contacting us at info@247nutrition.fit
- Adjusting your account preferences
8. Cookies
We use cookies and similar tracking technologies. For detailed information, please see our Cookie Policy.
9. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. International Data Transfers
Your information may be transferred and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place for such transfers.
11. Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by:
- Posting the new policy on our website
- Sending you an email notification
- Displaying a notice on our website
13. Contact Us
For questions about this Privacy Policy or our privacy practices, contact us at:
- Email: info@247nutrition.fit
- Phone: +357 22 009 422
- Website: www.247nutrition.fit
- Address: Digeni Akrita 78D, Strovolos, Nicosia
14. Specific Rights for EU Residents
If you are a resident of the European Union, you have specific rights under the GDPR:
- Right to be informed
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
- Rights related to automated decision-making
15. Legal Basis for Processing
We process your personal data based on:
- Contract performance (processing orders)
- Legal obligations
- Legitimate interests
- Your consent (for marketing)
16. Data Protection Officer
Our Data Protection Officer can be contacted at:
info@247nutrition.fit